- 1, Rotimi Adesanya, off Ikorodu Road, Lagos.
- +234 7015 022 233
- info@otiummovers.com
This policy was last updated June 06, 2024.
Otium Movers is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you engage with our moving services.
Personal Information: We may collect personal information such as your name, address, contact details, and payment information when you make a booking or request a quote for our services.
Moving Details: We may collect information about your moving requirements, including the size of your move, special handling instructions, and any other relevant details necessary to provide you with our services.
Communications: We may retain records of any communications between you and our customer service team, including emails, phone calls, or chat conversations, for quality assurance and customer support purposes.
Service Provision: We use the information collected to provide you with our moving services, including scheduling, logistics planning, and communication regarding your move.
Customer Support: We may use your information to respond to your inquiries, resolve any issues you may encounter, and provide you with support throughout the moving process.
Improvements: We may analyze the information collected to improve our services, develop new features, and enhance the overall customer experience.
Service Providers: We may share your information with third-party service providers who assist us in delivering our moving services, such as transportation providers, packing suppliers, or insurance companies.
Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Otium Movers, its customers, or others.
Security Measures: We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information against unauthorized access, disclosure, alteration, or destruction.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Access and Correction: You have the right to access and correct any inaccuracies in your personal information held by us. You may also request the deletion of your personal information, subject to any legal obligations to retain such data.
Opt-Out: You may choose to opt-out of receiving marketing communications from us by following the instructions provided in such communications or by contacting us directly.
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@otiummovers.com.
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